---
title: Is it a General Wellness Product or a Medical Device?
description: The 21st Century Cures Act removed FDA’s regulatory oversite of certain
  types of “General Wellness” products. While this revision is a great opportunity
  for industry, it is also a cause of confusion and ambiguity. What products will
  the FDA consider to be “General Wellness” devices? It’s an important question! We’ve
  seen the FDA crush business ventures when they reclassify a General Wellness device
  to be a medical device. In this article, we will help you answer this question for
  your device.
author:
- Jim Luker
help_text: We need regulatory strategy help!
topics:
- Regulatory
---

## Background

The 21st Century Cures Act removed FDA's regulatory oversite of certain
types of _general wellness_ products. Developers and inventors of these
devices can now distribute them without the regulatory burdens (i.e.,
design controls, premarket review, establishment registration, device
listing, ongoing facility inspections) associated with medical devices.
While this revision is a great opportunity for industry, it is also a
cause of confusion and ambiguity. What products will the FDA consider to
be general wellness devices? It's an important question! We've seen
the FDA crush business ventures when they reclassify a general wellness
device as a medical device. In this article, we will help you answer
this question for your device.

In an attempt to clarify their position, FDA released a guidance titled
"[General Wellness: Policy for Low Risk Devices](https://www.fda.gov/media/90652/download)". The
guidance offers the following definition of a general wellness product:

> Products that meet the following two factors:
> 1. Are intended for only general wellness use,
> 2. Present a low risk to the safety of users and other persons.

What exactly is meant by "general wellness"? And what is considered "low
risk"? We'll consider both criteria in detail below, along with
examples, but first it is important to understand FDA's definition of a medical device:

> An instrument, apparatus, implement, machine, contrivance, implant, in
> vitro reagent, or other similar or related article, including a
> component part or accessory which is:
>
> -   Recognized in the official National Formulary, or the United States
>     Pharmacopoeia, or any supplement to them,
> -   Intended for use in the diagnosis of disease or other conditions, or
>     in the cure, mitigation, treatment, or prevention of disease in man
>     or other animals, or
> -   Intended to affect the structure or any function of the body of man
>     or other animals,
> -   And does not achieve its primary intended purposes through chemical
>     action within or on the body of man or other animals and which is
>     not dependent upon being metabolized for the achievement of its
>     primary intended purposes.
>
> The following types of software functionality are explicitly excluded:
>
> -   Administrative support of a health care facility,
> -   Maintaining or encouraging a healthy lifestyle unrelated to the
>     diagnosis, cure, mitigation, prevention, or treatment of a disease
>     or condition,
> -   Serve as electronic patient records; or
> -   Transferring, storing, converting formats, or displaying test or
>     other device data, results or findings but not intended to interpret
>     or analyze them.

Note that it the intended use and indications for use, in addition to functionality, that
determines whether your product is a medical device. You must know your product's intended use and which marketing claims you need to make to be able to sell your device. Each aspect of the medical device definition presented above should be carefully considered. If your product meets any of them, it cannot be a general wellness product and you'll have to meet the FDA's regulatory requirements to sell in the U.S.

We can now return to the two criteria, general wellness and low risk, that your device must meet to be considered a general wellness product. Let's explore both criteria in more depth.

## Criterion 1

**The product is intended only for general wellness use.**

To meet this criterion, the product would be expected to provide
functionality that maintains or encourages a general state of health or
a healthy activity. FDA's general wellness product guidance does allow
for certain types of intended uses which in combination with a healthy
lifestyle may help to reduce the risk or impact of certain chronic
diseases or conditions where it is *well understood and
accepted* that healthy lifestyle choices may play an
important role in health outcomes for the disease or condition.

The FDA guidance offers information related to general wellness intended
uses and marketing claims for products which do not refer to chronic
diseases or conditions as well as information related to general
wellness intended uses and marketing claims for products which include
references to chronic diseases or conditions.

## Intended Use Examples

**General wellness product without reference to a chronic disease or
condition:**

-   Product *X* is intended to track dietary intake and provide
    information related to optimizing an individual's weight management
    program.
-   Product *Y* is intended to provide exercises and information to
    optimize mental acuity.

**General wellness product with reference to a chronic disease or
condition:**

-   Product *A* is intended to provide nutritional and exercise guidance
    which as part of a healthy lifestyle may help reduce the risk of
    high blood pressure.
-   Product *B* is intended to record sleep patterns and provide
    exercise routines which, as part of a healthy lifestyle, may help
    living well with anxiety.

## Marketing Claim Examples

**General wellness product without reference to a chronic disease or
condition:**

-   Product *X* promotes a healthy weight, encourages healthy eating,
    and assists with weight loss goals.
-   Product *Y* improves mental acuity, instruction following,
    concentration, problem solving, multitasking, resource management
    and decision-making.

**General wellness product with reference to a chronic disease or
condition:**

-   Product *A* offers advanced, personalized metrics which promotes
    physical activity, which, as part of a healthy lifestyle, may help
    reduce the risk of high blood pressure.
-   Product *B* provides an interactive, personalized program which
    tracks and records your sleep and exercise routines which, as part
    of a healthy lifestyle, may help living well with anxiety.

The guidance also provides examples of marketing claims which are not
consistent with general wellness products. These include:

-   Product *C* diagnoses and treats eating disorders, such as anorexia
    and bulimia.
-   Product *D* helps treat Generalized Anxiety Disorder anxiety
    Disorder (GAD).
-   Product *E* diagnoses and treats Autism.

As you can see, careful consideration must be taken in determining the
intended use and marketing claims for a general wellness product as it
may not be clear where the line is drawn between acceptable and
unacceptable intended uses and marketing claims.

## Criterion 2

**The product presents a low risk to the safety of users and other
persons**

The concept of low risk can only be fully understood if one is familiar
with FDA's thinking on the topic of risk. As one of FDA's core tenets is
to protect public health, the estimation of the potential risk that a
product carries is at the top of list for employing regulatory
enforcement through [general](about:blank) and [special](about:blank)
controls.

Risk assessment is the responsibility of the manufacturer. This carries
the assumption that the manufacturer understands the way the device
operates and will foreseeably be used. Medical device manufacturers and
FDA lean heavily on an international standard titled 'ISO
14971-Application of risk management to medical devices'. The 14971
standard specifies terminology, principles, and a process for risk
management of medical devices, including software as a medical device.
Estimation of risk can prove to be somewhat challenging for those new to
FDA regulatory oversite. The determination that a product is considered
low risk also presents a challenge. The first step in determining if a
product is 'low-risk' is to perform a risk assessment. This activity is
optimally performed by a team which includes the developers (software,
firmware, mechanical, electrical as applicable), management, and
marketing staff as this provides a 360-degree view of how the product
operates, how it is intended to be used and the claims that are
necessary to fulfill sales objectives. The risk assessment is generally
performed using the following steps:

-   Identify the product's intended use
-   Identify the various aspects of the product's design (i.e.,
    software/firmware, electrical, mechanical)
-   Identify the product's requirements (i.e., Customer requirements,
    engineering requirements, information to user (instructions))

Once these items have been determined, a table is typically created
which lists the product requirements. The team then considers if there
are any potential hazards which are related to the requirements. This
includes:

-   Consider the technology (software/firmware, electrical, mechanical)
-   Consider how the product is intended to be used
-   Consider any 'foreseeable' ways the product may be used outside it
    intended use

When potential risks (aka hazards) are identified, they are:

-   Given a severity of harm rating
-   Given an estimation of how likely it is that the hazard may occur
    over the lifetime of the device (probability of harm)

FDA accepts several methods to categorize severity of harm from
healthcare products. One method is to categorize severity into five
levels. The five levels of harm are catastrophic, critical, serious,
minor, and, negligible harm:

-   **Catastrophic harm**- Results in patient death
-   **Critical harm**- Results in permanent impairment or
    life-threatening injury
-   **Serious harm**- Results in injury or impairment requiring
    additional professional medical intervention. Compromised security
    of sensitive data
-   **Minor harm**- Results in temporary injury or impairment not
    requiring additional professional medical intervention. Compromised
    security of non-sensitive data
-   **Negligible harm**- Inconvenience or temporary discomfort. No or
    negligible risk to patient

The next step in the process is to determine the probability that a harm
will occur. An example of a semi-quantitative method is shown below.

-   **Frequent**- 1 in 100 (Definite chance of occurring)
-   **Probable**- 1 in 1,000 (Very high chance of occurring)
-   **Occasional**- 1 in 10,000 (Moderate chance of occurring)
-   **Remote**- 1 in 100,000 (Slight chance of occurring)
-   **Improbable**- Less than 1 in 1,000,000 (Very little or no chance
    of occurring)

The final step in the risk assessment process is to combine the severity
of harm and the probability of occurrence of each identified hazard.
This is typically done using a matrix where the severity and occurrence
for each hazard meet. An example of is shown below.

<style>
    .high-risk {background-color: #FFDADA;}
    .medium-risk {background-color: #F4E0076B;}
    .low-risk {background-color: #07F4477A;}
    td, th {
        width: 15%;
        border: 1px solid black;
    }
</style>

<table style="width:100%">
    <tr>
        <th> 5 </th> <th> Frequent </th> <td class="low-risk"> Low </td> 
        <td class="medium-risk"> Medium </td> <td class="high-risk"> High </td> 
        <td class="high-risk"> High </td> <td class="high-risk"> High </td>
    </tr>
    <tr>
        <th> 4 </th> <th> Probable </th> <td class="low-risk"> Low </td> 
        <td class="medium-risk"> Medium </td> <td class="medium-risk"> Medium </td> 
        <td class="high-risk"> High </td> <td class="high-risk"> High </td>
    </tr>
    <tr>
        <th> 3 </th> <th> Occasional </th> <td class="low-risk"> Low </td> 
        <td class="low-risk"> Low </td> <td class="medium-risk"> Medium </td> 
        <td class="high-risk"> High </td> <td class="high-risk"> High </td>
    </tr>
    <tr>
        <th> 2 </th> <th> Remote </th> <td class="low-risk"> Low </td>
        <td class="low-risk"> Low </td> <td class="medium-risk"> Medium </td> 
        <td class="medium-risk"> Medium </td> <td class="high-risk"> High </td>
    </tr>
    <tr>
        <th> 1 </th> <th> Improbable </th> <td class="low-risk"> Low </td> 
        <td class="low-risk"> Low </td> <td class="medium-risk"> Medium </td> 
        <td class="medium-risk"> Medium </td> <td class="medium-risk"> Medium </td>
    </tr>
    <tr>
        <th >  </th> <th>  </th> <th> Negligible </th> <th> Minor </th> <th> Serious </th> 
        <th> Critical </th> <th> Catastrophic </th>
    </tr>
    <tr>
        <th>  </th> <th>  </th> <th> 1 </th> <th> 2 </th> <th> 3 </th> <th> 4 </th> <th> 5 </th>
    </tr>
</table>

The outcome of the risk assessment will provide information for each
identified hazard. If any of the risks are higher than 'Low' the product
cannot be considered low-risk.

## Summary of Actions

To determine whether your device is a general wellness product, we
suggest performing the following actions:

1.  Create an intended use statement for the product.

2.  Create proposed marketing claims which are necessary for the product
    to be viable. The claims should be consistent with the intended use
    statement.

3.  Consider each point of FDA's medical device definition against the
    intended use statement and marketing claims. If the product meets
    any of the elements of the medical device definition it cannot be
    considered a low-risk general wellness product.

4.  Perform a risk assessment. If the determination of risk
    acceptability is anything other than 'Low', the product cannot be
    considered a low-risk general wellness product

5.  Review FDA's "General Wellness Policy for Low-Risk Devices" guidance
    document. There are a series of questions which help in the process
    of determining if the product meets the criteria for a low-risk
    general wellness product.

If questions remain, come talk to us! We have expertise with FDA
regulatory requirements. It's important to classify your device
correctly. If you believe your device is a General Wellness device, and
FDA disagrees, your product may be immediately removed from the market
or you may be issued 'warning letters' or other enforcement activities.
