Our Mission and Values

Mission 🔗

Our mission is to accelerate progress in the medical device industry by

  • providing quality services to our clients
  • creating tools
  • sharing knowledge
with the ultimate purpose of improving patient health.

We do so while providing meaningful, flexible, and financially rewarding careers to our team.

Values 🔗

Our values guide our work. They are a starting point for conversation, although we recognize they can be in tension with one another. Our company values are to:

Pursue the why 🔗

  • We understand the purpose of a feature before implementing it, so that we don’t waste resources when more effective solutions may be available.
  • We don’t just hack our way through problems.
  • We aren't satisfied knowing that it works; we want to know why it works.
  • We view each system logically and without superstition—there is no magic.

Continue improving 🔗

  • We continually improve ourselves and our processes.
  • We seek projects that will provide us with an opportunity to learn.
  • We spend time most weeks learning and discussing topics related to our work.
  • We document our work to learn and share knowledge.
  • We experiment with new technologies to know which are the best tools for any job.

Do quality work 🔗

  • We make time for detailed, in-depth code reviews.
  • We write automated tests to guide our design and ensure our code continues working.
  • We write code that is as simple as possible for others to understand.
  • We make the time to design a good system architecture from the beginning.
  • We strive to make our regulatory and quality procedures add value beyond mere compliance.

Keep efficiency in mind 🔗

  • We add value by identifying work we don't need to do.
  • We take calculated regulatory and engineering risks to save time when it doesn't impact patient safety.

Treat our clients ethically 🔗

  • We don’t provide unrealistic project estimates to close deals.
  • We educate our clients so they can make good business decisions, never exploiting a lack of technical or regulatory expertise.
  • We recommend partner firms if we believe they would be more appropriate in addressing a client’s problem.
  • We write code that can be maintained economically, even if not by us.
  • We use technologies with our client's best interests in mind, even if said technologies are less appealing to us as engineers.

Keep patients and users in mind 🔗

  • We create devices that we'd feel comfortable using on our grandparents or children.
  • We strive to understand our users' needs; we want clinicians to love our devices.
  • We only work with clients who prioritize patient-safety and cybersecurity risks.

Communicate clearly 🔗

  • We write clear, professional, and unambiguous external communication.
  • We invest in improving our writing, presentation, and conversational skills.

Be responsible for our work 🔗

  • We follow through with our commitments.
  • We don’t leave broken code, even if we didn't write it ourselves.
  • We try to solve problems before asking for help, but we also know when to ask for it.

Be pleasant to work with 🔗

  • We help each other grow.
  • We compliment others when they do good work.
  • We do not complain.
  • We don’t dump our work on others.

Respect the autonomy of fellow team members 🔗

  • We avoid micromanagement.
  • We value logic and reasoning over seniority when making technical decisions.
  • We avoid prescribing solutions to a problem upfront; we give people breathing room to make safe mistakes and explore new ideas.

Make the world better 🔗

  • We work on projects we believe will make the world better.
  • We financially contribute to open source projects that we use.
  • We create open source tools to help others in our industry.

Enjoy our work, and relax 🔗

  • We want everyone on our team to find their work to be meaningful.
  • We provide a flexible work environment.
  • We love working with talented people, regardless of their age, gender, race, ethnicity, sexual orientation, or background.
  • We push back on unrealistic deadlines.
  • We encourage vacation to maintain a sustainable workload.